Privacy Notice

This is the privacy notice of Belbal Sp. z o.o. In this document, “we”, “our”, or “us” refers to the trade brand Belbal.

We are company number KRS 0000064979 registered in Poland.

Our registered office is at ul. Skarzewska 1, 83-110 Tczew, Rokitki, Poland.

Introduction

1. This is a notice to inform you of our policy about all information that we record about you. It sets out the conditions under which we may process any information that we collect from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information.

2. We regret that if there are one or more points below with which you are not happy, your only recourse is to leave our website immediately.

3. We take seriously the protection of your privacy and confidentiality. We understand that all visitors to our website are entitled to know that their personal data will not be used for any purpose unintended by them and will not accidentally fall into the hands of a third party.

4. We undertake to preserve the confidentiality of all information you provide to us, and hope that you reciprocate.

5. Our policy complies with EU law accordingly implemented, including that required by the EU General Data Protection Regulation (GDPR).

6. The law requires us to tell you about your rights and our obligations to you in regard to the processing and control of your personal data. We do this now, by requesting that you read the information provided at https://www.privacycommission.be/en .

7. Except as set out below, we do not share, or sell, or disclose to a third party, any information collected through our website.

The bases on which we process information about you

The law requires us to determine under which of six defined bases we process different categories of your personal information, and to notify you of the basis for each category.

We process information such as:

– Name
– Surname
– E-mail address
– Phone number

We continue to process your information on this basis until you withdraw your consent, or it can be reasonably assumed that your consent no longer exists.

If the basis changes than if required by law, we shall notify you of the change and of any new basis under which we have determined that we can continue to process your information.

1. Information we process with your consent

Through certain actions when otherwise there is no contractual relationship between us, such as when you browse our website or ask us to provide you more information about our business, including our products and services, you provide your consent to us to process information that may be personal information.

Wherever possible, we aim to obtain your explicit consent to process this information, for example, by asking you to agree to subscribe to our newsletter.

Sometimes you might give your consent implicitly, such as when you send us a message by e-mail to which you would reasonably expect us to reply.

Except where you have consented to our use of your information for a specific purpose, we do not use your information in any way that would identify you personally. We may aggregate it in a general way and use it to provide class information, for example to monitor the performance of a particular page on our website.

If you have given us explicit permission to do so, we may from time to time pass your name and contact information to selected associates whom we consider may provide services or products you would find useful.

We continue to process your information on this basis until you withdraw your consent, or it can be reasonably assumed that your consent no longer exists.

You may withdraw your consent at any time by instructing us at info@belbal.com. However, if you do so, you may not be able to use our website or our services further.

2. Information we process for the purposes of legitimate interests

We may process information on the basis there is a legitimate interest, either to you or to us, of doing so.

Where we process your information on this basis, we do after having given careful consideration to:

– whether the same objective could be achieved through other means

– whether processing (or not processing) might cause you harm

– whether you would expect us to process your data, and whether you would, in the round, consider it reasonable to do so

For example, we may process your data on this basis for the purposes of:

– record-keeping for the proper and necessary administration of our organisation

– responding to unsolicited communication from you to which we believe you would expect a response

– protecting and asserting the legal rights of any party

– insuring against or obtaining professional advice that is required to manage organisational risk

– protecting your interests where we believe we have a duty to do so

We continue to process your information on this basis until you withdraw your consent, or it can be reasonably assumed that your consent no longer exists.

3. Information we process because we have a legal obligation

We are subject to the law like everyone else. Sometimes, we must process your information in order to comply with a statutory obligation.

For example, we may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order.

This may include your personal information.

We will keep your file for ten years before destroying or deleting it.

Specific uses of information you provide to us

4. Job application and employment

If you send us information in connection with a job application, we may keep it for up to one year in case we decide to contact you at a later date.

If we employ you, we collect information about you and your work from time to time throughout the period of your employment. This information will be used only for purposes directly relevant to your employment. After your employment has ended, we will keep your file for fifty years before destroying or deleting it.

5. Sending a message to our support team

When you contact us, whether by telephone, through our website or by e-mail, we collect the data you have given to us in order to reply with the information you need.

We record your request and our reply in order to increase the efficiency of our organisation.

We keep personally identifiable information associated with your message, such as your name and email address so as to be able to track our communications with you to provide a high-quality service.

We continue to process your information on this basis until you withdraw your consent, or it can be reasonably assumed that your consent no longer exists.

6. Complaining

When we receive a complaint, we record all the information you have given to us.

We use that information to resolve your complaint.

If your complaint reasonably requires us to contact some other person, we may decide to give to that other person some of the information contained in your complaint. We do this as infrequently as possible, but it is a matter for our sole discretion as to whether we do give information, and if we do, what that information is.

We may also compile statistics showing information obtained from this source to assess the level of service we provide, but not in a way that could identify you or any other person.

7. Affiliate and business partner information

This is information given to us by you in your capacity as an affiliate of us or as a business partner.

It allows us to recognise visitors that you have referred to us, and to credit to you commission due for such referrals. It also includes information that allows us to transfer commission to you.

The information is not used for any other purpose.

We undertake to preserve the confidentiality of the information and of the terms of our relationship.

We expect any affiliate or partner to agree to reciprocate this policy.

Use of information we collect through automated systems when you visit our website

8. Cookies

Cookies are small text files that are placed on your computer’s hard drive by your web browser when you visit any website. They allow information gathered on one web page to be stored until it is needed for use on another, allowing a website to provide you with a personalised experience and the website owner with statistics about how you use the website so that it can be improved.

Some cookies may last for a defined period of time, such as one day or until you close your browser. Others last indefinitely.

Your web browser should allow you to delete any you choose. It also should allow you to prevent or limit their use.

The procedures for changing your settings and cookies differ from browser to browser. If necessary, use the help function on your browser or click on one of the links below to go directly to the user manual for your browser.

Internet Explorer

Mozilla Firefox

Google Chrome

Safari

Opera

Our website uses cookies. They are placed by software that operates on our servers, and by software operated by third parties whose services we use.

When you first visit our website, we ask you whether you wish us to use cookies. If you choose not to accept them, we shall not use them for your visit except to record that you have not consented to their use for any other purpose.

If you choose not to use cookies or you prevent their use through your browser settings, you may will not be able to use all the functionality of our website.

We use cookies to:

– to improve the website’s usability

– to track you as you navigate the website

– to analyse the use of the website

We use third-party programs

Web statistics analysis tool

We use Google Analytics to see how our visitors use our site. The cookies from the analysis tool does not contain any personal user information. We cannot identify you or your computer. We anonymize all IP numbers, which means you cannot be identified in the information we gather for statistical analysis. The information created in these cookies when you use our site is sent to and stored by Google.

Google Analytics stores information about

– the time of your first visit to the site
– the time of your most recent visit to the site
– the time your current visit began
– how many times you have visited this site
– your browser identification
– the route by which you came to this site.

Name Purpose Description
Google Analytics _utma
_utmb
_utmc
_utmz
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Click here for an overview of privacy at Google

9. Personal identifiers from your browsing activity

Requests by your web browser to our servers for web pages and other content on our website are not recorded.

Disclosure and sharing of your information

Access to your own information

10. Access to your personal information

– At any time, you may review or update personally identifiable information that we hold about you, by signing in to your account on our mailing list.
– To obtain a copy of any information that is not provided on our mailing list you may send us a request at info@belbal.com.
– After receiving the request, we will tell you when we expect to provide you with the information, and whether we require any fee for providing it to you.

11. Verification of your information

When we receive any request to access, edit or delete personal identifiable information we shall first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information.

12. The right to withdraw consent to data processing

– You have the right to withdraw consent to data processing. In the case of processing personal data on the basis of consent, individuals have the right to withdraw this consent at any time. To withdraw your consent, please send us an email to  info@belbal.com.

– The right to demand the restriction of processing or objecting to the processing of your personal data. Individuals have the right to limit the processing or object to the processing of their personal data at any time, due to their special situation, unless processing is required by law.

An individual may object to the processing of his personal data when:

– the processing of personal data takes place on the basis of a legitimate interest or for statistical purposes, and the objection is justified by the particular situation in which it was found,
– personal data are processed for direct marketing purposes, including profiling for this purpose.

– The right to transfer your personal data, i.e. the right to receive your personal data from us, in a structured, commonly used, machine readable format. You can send this data to another data administrator or request that we send your data to another administrator. However, we will do this only if such a message is technically possible. You have the right to transfer personal data only as to the data which we process on the basis of an agreement with you or on the basis of your consent.

Other matters

13. Use of site by children

– We do not sell products or provide services for purchase by children, nor do we market to children.

– If you are under 18, you may use our website only with consent from a parent or guardian.

– We may collect data about all users of and visitors to these areas regardless of age, and we anticipate that some of those users and visitors will be children.

– Such child users and visitors will inevitably visit other parts of the site and will be subject to whatever on-site marketing they find, wherever they visit.

14. Protection of data sent between us

We conduct risk analysis on a regular basis to ensure that your Personal Data is processed in a secure manner. Access to your Personal Data is only granted to authorized persons and only to the extent that it is necessary due to the tasks performed by them. We make sure that all operations on your Personal Data are recorded and made only by authorized employees and associates. Each of our cooperating entities gives us the guarantee that it applies appropriate security measures when it processes your Personal Data.

15. How you can complain

– If you are not happy with our privacy policy or if have any complaint, then you should tell us by email. Our address is info@belbal.com.

– If a dispute is not settled, then we hope you will agree to attempt to resolve it by engaging in good faith with us in a process of mediation or arbitration.

– The competent authority to file a complaint is https://www.privacycommission.be/en.

16. Retention period for personal data

Except as otherwise mentioned in this privacy notice, we keep your personal information only for as long as required by us:

– to provide you with the services you have requested;

– to comply with other law, including for the period demanded by our tax authorities;

– to support a claim or defence in court.

17. Compliance with the law

Our privacy policy has been compiled so as to comply with the law of every country or legal jurisdiction in which we aim to do business. If you think it fails to satisfy the law of your jurisdiction, we should like to hear from you.

However, ultimately it is your choice as to whether you wish to use our website.

18. Review of this privacy policy

We may update this privacy notice from time to time as necessary. The terms that apply to you are those posted here on our website on the day you use our website. We advise you to print a copy for your records.If you have any question regarding our privacy policy, please contact us at info@belbal.com.